Content Analysis by the Crowd: Assessing the Usability of Crowdsourcing for Coding Latent Constructs

Author(s)
Fabienne Lind, Maria Gruber, Hajo Boomgaarden
Abstract

Crowdsourcing platforms are commonly used for research in the humanities, social sciences and informatics, including the use of crowdworkers to annotate textual material or visuals. Utilizing two empirical studies, this article systematically assesses the potential of crowdcoding for lessmanifest contents of news texts, here focusing on political actor evaluations. Specifically, Study 1 compares the reliability and validity of crowdcoded data to that of manual content analyses; Study 2 proceeds to investigate the effects of material presentation, different types of coding instructions and answer option formats on data quality. We find that the performance of the crowd recommends crowdcoded data as a reliable and valid alternative to manually coded data, also for less manifest contents. While scale manipulations affected the results, minor modifications of the coding instructions or material presentation did not significantly influence data quality. In sum, crowdcoding appears a robust instrument to collect quantitative content data.

Organisation(s)
Department of Communication
Journal
Communication Methods & Measures
Volume
11
Pages
191-209
No. of pages
19
DOI
https://doi.org/10.1080/19312458.2017.1317338
Publication date
05-2017
Peer reviewed
Yes
Austrian Fields of Science 2012
508007 Communication science
Keywords
ASJC Scopus subject areas
Communication
Portal url
https://ucrisportal.univie.ac.at/en/publications/67e6cb94-a907-401b-99fe-e2d8d715241e